Our joint venture is supporting Salford City Council in its commitment to citizens of 'a better and fairer Salford for all'.

What does levelling up mean for local government and how is placemaking strongly linked to its success? Download our latest report to find out the FIVE key areas in which a difference can be made quickly.

From introducing automation to applying analytics to predict customer behaviour, we’re transforming telecoms, media and tech businesses from the inside out.

We look at how you can set your business apart from competitors as you navigate the future of customer experience management services in 2024.

The UK is set to spend over £9bn this year on PFI contracts – and a total of £48bn in the next five years. This level of spending will continue until we see the first peak in contracts expiring around 2030. Expiry will see assets worth £14bn (their original capital value) transferring back to public ownership.

Our approach to debt collection is built on empathy, steering customers to the right payment outcomes whilst helping maintain your reputation for great customer service.

Earlier this month I attended the Public Sector Networks Summit to talk about the potential of using the network as an enabler for new technology adoption. It’s a subject that I’m passionate about, when I look at the huge opportunity that lies in front of businesses and citizens today.

Capita plc has secured 17 contract renewals on the Scottish Wide Area Network (SWAN), a framework that delivers a single shared network infrastructure across Scotland’s public sector.

Capita's report examines the importance of collections services given the current socioeconomic landscape and provides considerations in navigating it.