Capita chief executive Jon Lewis has underlined the company’s commitment to prompt payment of suppliers at a meeting hosted by the Chancellor at Number 11 Downing Street.

Wellbeing can mean different things to different people which is why we offer support across a wide range of topics to help our people better navigate both their work and their home lives.

When an emergency occurs, the public need to be able to call on dependable customer support. A specialist out-of-hours service could be the answer.

Angela Knowles-Ellis, Head of Telephony at a Capita run contact centre in Darlington, explains how training from bereavement charity Winston’s Wish has helped staff deal with vulnerable customers during the pandemic.

Life can change when you least expect it, and sometimes in very radical ways. That’s been my experience over the last couple of years.

The Covid-19 pandemic has placed a strain on all sectors of our economy, and whilst short-term schemes have prevented crisis-levels of unemployment in Britain, the impacts of the pandemic have not been distributed evenly.

One of the things that the pandemic has surfaced is increasing inequality. The impact of Covid- 19 continues to take its toll not only on people’s physical and mental health but also on their financial stability.

Good mental health and wellbeing mean different things to different people, and at Capita we want to make sure our employees have the support they need to figure out what it means to them.

With this year’s Black History Month theme of ‘Saluting our sisters’, we’ve an opportunity to recognise the Black women shaping our country.

To get a better understanding of building energy consumption, we engaged SMS plc to apply metering and data expertise for valuable energy management insights.