Our expertise in your industry
We’re a consulting, transformation and digital services business, delivering innovative solutions to transform and simplify the links between businesses and customers, and governments and citizens. We offer unparalleled breadth and depth of expertise across each of the industries we support – find out more by selecting your industry below.
Capita experts share their opinion and insight on new ideas, approaches, technology and topics related to our business and markets.
Make complaining customers your greatest allies
Dissatisfied customers can be a catalyst for businesses to make far-reaching improvements.
6 Min reads
Breaking crisis cycles in health and social care
How can we build services that deliver both health and social care, and how services integration can break the cycles of crisis? Find out more in our article.
5 Mins read
What is automation and why is it key to helping people be more productive?
Automation can be the key enabler within public sector digital transformation to simplify and streamline service delivery and create better outcomes.
5 Mins read
Enhancing customer experience with asynchronous messaging (ASM)
Asynchronous messaging is altering the perception of customer service by ensuring that someone is always available to speak with a customer – in their time and on their terms.
7 Min reads
Seven innovative strategies to reconnect with telecoms customers
Telecoms firms can still proactively target growth in 2023, showing the resilience to deliver the best possible experiences to customers and employees alike.
5 Min reads
Find out what's happening around Capita.
Metaverse VR to provide VR solution to the Royal Navy for submarine training
As part of the Royal Navy training transformation, Capita has awarded Metaverse VR the contract for the interactive 3D Walkthrough training system (i3DWT).
3 mins read
Capita selected as preferred bidder to deliver new Functional Assessment Service
Capita announces it has been selected as the preferred bidder to deliver Functional Assessment Services (FAS) for DWP and DfC.
2 mins read
Capita agrees to sell PageOne
Capita plc announces that it has agreed to sell PageOne, a leading provider of critical alerting and mobile messaging services, to Irish private equity company Erisbeg.
2 mins read
Capita and the Education Authority publish book for primary schools addressing present life challenges
Capita, the Education Authority (EA) and C2K have published a book - Too Much, Too Young, featuring 8 stories written by leading Irish children's authors.
3 Min reads
A new greener, safer fire vehicle fleet for Defence
The modernisation and transformation of Defence Fire and Rescue’s firefighting fleet has been completed with the delivery of the last of 138 new vehicles.
3 Mins Read