
Capita Full Year 2022 Results: Announcement by Jon Lewis
Capita's Chief Executive Officer, Jon Lewis, has announced our Full Year Results 2022.

Webinar: The landscape of vulnerable customers is changing
We consider how organisations can better understand and interpret data to ensure customer experience management not only meets increased demand from customers and communities, but also supports growth opportunities.

Three practical levers to boost public sector productivity
In partnership with The Productivity Institute, we explore why productivity growth is critical and identify the 3 key levers that public sector organisations can push to achieve their productivity goals.

Report: the new customer personas in retail banking
From our recent banking research, we identified six new customer banking personas. Understanding these will help decision-makers create more accurate customer solutions spanning product, channel, service and customer experience.
What's new
Featured highlights

20,000 students join Turing scheme
A record 20,000 disadvantaged students are taking part in the Turing scheme that we promote and administer.

Extending our support to the NHS
We’ll be delivering PCSE support services for a further 3 years as part of the recent contract extension.

The rise of self-service avatars
In our video series, an expert panel explores what makes customer service avatars so exciting.
Our expertise in your industry
We’re a consulting, transformation and digital services business, delivering innovative solutions to transform and simplify the links between businesses and customers, and governments and citizens. We offer unparalleled breadth and depth of expertise across each of the industries we support – find out more by selecting your industry below.

Education and learning
Our market-leading local authority software and best-in-class school support services are helping to deliver the best possible outcomes for children and young people.

Financial services
We help financial services clients navigate the unique, evolving challenges of a complex, highly-regulated industry, helping to transform their customers’ experiences.

Central government
We’re a vital strategic partner to government, delivering technology-enabled services to create better outcomes for citizens and communities.

Local government
We work together with local authorities to improve productivity and outcomes, helping to create thriving local spaces and exceeding service expectations.

Telecommunications
We apply our industry- and technology expertise to help our telecoms clients transform operations, processes and culture for seamless end-to-end experiences.
Insights
Latest insights
Capita experts share their opinion and insight on new ideas, approaches, technology and topics related to our business and markets.
Embracing neurodiversity
Consumer Duty: being your best for your customers
Budget 2023: public sector resilience is key to productivity
Improving public sector services by transforming data integration
The best way to progress digital is through people
Innovating in the justice system to improve societal outcomes
Case studies
Read about our work
Every day we’re helping our clients transform and simplify services with innovative solutions. Here are some practical examples of how we’re delivering these solutions and the difference they make.
Newsroom
Latest news
Find out what's happening around Capita.