Job description:
To lead the Group’s business process mapping (BPM) activities and ensure that all maps reflect best practice, are in line with the Capita standards, and accurately reflect the relevant processes. The role is a subject matter expert, providing guidance and support to the relevant teams and Process Owners to ensure Capita creates and maintains a consistent set of maps of its key processes.
The role is a subject matter expert in process mapping and the preparation of a Risk & Control Matrix capturing the controls in the process maps. The holder possesses a clear understanding of the tools and techniques involved in mapping processes and provides support and challenge to those preparing maps within Capita.
The role holder is a key part of the Group Internal Audit Team, and is responsible for providing advice, support and challenge across Capita to improve our Group internal controls.
