Job description:
ServiceNow Business Analyst and Tester
The primary objective of this role is to deploy, maintain and improve the ServiceNow Service Management platform used by Capita to support its external customers and internal staff. The role requires you to work closely with team members, stakeholders, and end users to evaluate our processes and systems, focusing on data-driven changes and technical implementations. In addition to analytics duties, the postholder would provide application support, system configuration, delivery, testing and documentation services. The applicant will need to have hands-on experience of designing and configuring solutions, writing, and taking this through the test and deployment process.
