Are we looking for you?

See how we affect millions of people's lives every day. Join us to open up a whole new world of possibilities.
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We’re looking for people with curious minds. For those who believe in endless possibilities and aren’t afraid to think outside the box. We’re looking for people who want to dramatically progress their career in an organisation that touches the lives of everyone in the UK every day.

Why? Because Capita is transforming and reshaping what we are known for. We have a fresh new brand, a reinforced purpose and an exciting story to tell.

We’re looking for creative communicators, digital deliverers and marketing masterminds to help us tell that story and create better outcomes for our clients

Our Group Marketing function supports our 63,000 strong workforce to deliver.  We develop engaging campaigns, and work with experts in industry to bring fresh thinking to our clients. We’re a talented team that thrives on the opportunities that come from a rapidly changing world.

If you’re a sharp thinker and action taker, talk to us today.

2 minutes with our Chief Marketing Officer - Antonia Wade

We are one year into a major marketing transformation –  in the last year we have refreshed our brand, started to bring all our websites onto capita.com, rolled out a new organisational structure and put in marketing automation.  This year we build on that and you will play a critical role in helping us develop our team.  This means you will have the chance to:

Help develop and be part of a high-performing culture where people are nurtured and developed and where performance is managed consistently and fairly.  We are at very early stages and are ambitious about doing things differently – including how we incentivize performance, how we team in an agile way to solve problems together and how we make meaningful training/development interventions

Act as an ambassador for marketing and Capita – we love it when our leaders get published and have the opportunity to share their knowledge internally and with wider b2b marketing community

Our leader's latest media

7 deadly sins

Joining host and Omobono UK Head of Strategy Simon McEvoy for this episode of The 7 Deadly Sins is Kate Owen, Director of Industry and Key Account Marketing, Capita. Kate discusses a myriad of topics, including ABM, low-value content and authenticity before delving into the deadly sins.

Listen here

Strategy versus tactics

Where should you focus your budget and time between the top and bottom of the marketing funnel?  Business Marketing Club Chair Dave Stevens talks to brand and content director of Capita Sarah Ford and strategy director of marketing agency Omobono Simon McEvoy about where they stand.

Listen here

The Capita brand

The launch of a new visual identity is the first step of a major refresh of the professional services company’s brand. Paul Snell spoke to CMO Antonia Wade and group head of brand and content Sarah Ford about the challenges it presented, and they provide seven top tips to make your own rebrand a success

Listen here

Working at Capita

It is a really unique working environment. Given the change we are going through, we are adopting a growth mindset.  We prioritise getting things done – acting fast then course correcting. There is much less structure and set process than traditional professional services firms – and less hierarchy – so it is somewhere where you can come up with ideas and see them happen.

The most common feedback we get from those who have joined recently is that people here are open to new ideas and are genuinely nice! And whatever their tenure, our colleagues love the fact that we have a strong sense of purpose and meaningfully touch the lives of everyone in the UK.

Ideally, you will be based near London or Manchester, but we welcome flexible working. Many of the marketing LT are working parents so we know it is important that we can support the whole of you, not just the part that comes to work. 

The marketing group function

Our Group Marketing function shows the world exactly what Capita is made of. Through long term strategy and campaign delivery we support every part of Capita to support their clients and reach new audiences.

 

Our marketing leadership team

Capita's CMO Antonia Wade

Antonia Wade

Chief Marketing Officer
Antonia joined Capita in 2019 as our first CMO. She's an award winning marketer with a proven track record of balancing strategic vision with execution to drive results. She previously transformed the marketing function at Thomson Reuters, massively improving its impact on sales and ROI.

Antonia describes herself as highly energetic with an innovation mindset. She continuously challenges the status quo to drive value for the business.

Liz Jafari

Liz Jafari

Divisional Marketing Director - Software
Liz has been part of Capita's marketing team since 2005. She is now Divisional Marketing Director for Capita Software and is responsible for marketing strategy to support growth across the division. She is an experienced b2b technology marketer and works with her team to define new market strategies, GTM plans and support pipeline growth through customer acquisition and retention programmes across multiple industries. Liz is an advocate of taking a customer focussed approach to business development and champions marketing strategies that are underpinned by strong understanding of customer needs and how our software solutions can help answer them.

Capita Consulting's Joanna Brown

Joanna Brown

Divisional Marketing Director - Consulting
Joanna joined Capita in 2019 after spending over 20 years within Technology Consulting at Accenture. She is now leading the marketing for our new Capita Consulting division.

Joanna combines core marketing skills with deep expertise in speechwriting and content development at CxO/Board level. She is a powerful writer and specialises in developing jargon-free content that emphasises the impact that technology can have in solving problems in all areas of life and business.

Sarah Allen

Sarah Allen

Divisional Marketing Director - Government Services
Sarah is leading the marketing strategy for our Government Services division, which spans central government and local public services. She joined Capita in 2019, bringing over twenty years’ experience delivering exceptional results for both private and public sector organisations including Crossrail and Serco. Sarah has worked across all aspects of marketing, building brands, driving growth and managing corporate reputation. She is passionate about customer and citizen experience and is building a team of strategic advisors to leverage the capabilities of our new marketing function.

Emma Royal

Emma Royal

Divisional Marketing Director - Customer Management
Emma has over a decade of experience of working in marketing across Capita, and has overseen and delivered many insight-led campaigns.

She is now responsible for leading the marketing strategy in our Customer Management division. She enjoys using customer and industry insight to develop creative and compelling marketing campaigns that use metrics to determine ROI and drive continuous improvement.

Emma has worked with major clients, including the Department of Health, the Department of Education and large unitary councils.

Sally Robins

Sally Robins

Communications Director, Specialist Services
Sally is a senior communications, brand and marketing specialist with a strong track record across private and public sectors in the UK and internationally, both in-house and working as an external consultant.

She is supporting our transformation by shaping and delivering major communication programmes across our Specialist Services.

Throughout her career she has helped many companies to bring about cultural change in complex situations such as digital transformation, company rebrands, mergers, acquisitions, outsource and Joint Ventures.

Sarah Ford

Sarah Ford

Director of Brand and Channels
Sarah is responsible for Capita’s brand; raising awareness and consideration across multiple sectors and industries. Sarah oversees our digital channels, corporate events and in-house creative services function. Since joining Capita in 2019, Sarah has led the launch of our new brand through multi-channel advertising, including a major event with TED at the London Science Museum. Sarah has a wealth of experience, and prior to joining Capita held various senior roles leading marketing teams at British Airways and Simplyhealth.


Kate Owen

Kate Owen

Industry and Key Account Marketing Director
Kate is leading the group function responsible for Account Based Marketing, which supports strategic sales bids and brings industry level insight that is aligned to customers’ needs, challenges and opportunities.

Over the past 20 years she has held global roles across the full mix of marketing and communications, working in and leading teams, across brands such as NHS and Thomson Reuters. She has worked across multiple sectors including health, financial services, intellectual property, retail, consulting and legal.

Jo Kane

Jo Kane

Divisional Marketing Director - Technologies
Jo joins us from PwC, where she was Business Lead in the Technology & Investments business and responsible for delivering ROI on the firm’s 1st Emerging Technology & Client Experience Centre.

Prior to this, Jo was Head of UK Tax Marketing at PwC, responsible for the creation & implementation of the marketing strategy for Corporate Tax, People & Organisation, and Legal Services businesses.

Over 22 years Jo has held roles at Saatchi & Saatchi, EA Sports and set up her own marketing agency.

Caroline Mackrill

Caroline Mackrill

Head of Strategic Partnerships, Advisor and Industry Analyst Relations Director
Caroline joins us from Infosys where she headed up Advisor/Influencer relations for UKI and the Nordics. Caroline has been working on deal influencing for nearly twenty years and is well connected with the advisor, legal and industry analyst communities. Her most recent role was to qualify the pipeline for the large deals team on deals of $50m and above across all sectors. Caroline joins us to support the sales and marketing teams in pipeline generation and to develop a strong influencer relations function alongside developing strategic partnerships with industry analysts and advisors.
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Why join Capita?

We're transforming ourselves as a business – and we're looking for people who'll live our values and help shape our future.

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Our locations

We have a huge number of operations all around the UK, across a wide range of sectors and skill sets.

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Contact our careers team

Are you confident and self-motivated? Are you looking to kick start a new career? If so, get in touch.

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Job search and apply

Interested in seeing where a Capita career could take you? Search all of our available vacancies.

Our latest campaigns

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Celebrating the joy of progress

Learn more about how we’re embracing the joy of progress to create better outcomes for our clients and our people.

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Future of work and learning

Today’s business world is in constant flux. As our world evolves, technology, AI and automation will reshape the traditional jobs that exist today.