Accelerate your collections. Partner with the market-leader today.
Capita uses advanced technology and data insights to provide targeted support, ensuring the best results for your business. Partner with us for fully integrated, customised, scalable solutions that enhance your existing strategies and systems and deliver the results you need, fast.
Many consumers have little to no experience dealing with collections agents. Your brand and reputation are under the spotlight.
We offer fully managed, or hybrid, collections services tailored to your business needs. Our solutions focus on data-driven decision making, tailored treatment paths, reduced compliance risks, cost efficiencies, and scalability.
Optimise your debt collection strategy
⤴ Download the vodcast and start optimising your approach today.
Accelerate your results
Harness data-driven technology to focus on those who matter most
Local knowledge. Global perspective.
A market-leading collections partner
Leverage expertise from today. From the onset, we focus on delivering visible, measurable financial results.
Whether through the process of optimisation, cost saving initiatives or greater customer engagement with debt recovery, you’ll see real value fast, not vague promises of improvement.
Improve customer and end user satisfaction with user-first services. We design services that are designed with user and end-user in mind so that brand is never compromised for the sake of efficiency and effectiveness.
Stay ahead with continuous innovation. We work to keep pace with emerging technologies and continually innovate to ensure you have access to and an understanding of the latest most effective tech available.
Benefit from tailored solutions. We work to understand your business. Building solutions based on proven, flexible technologies that are configured to customer needs.
This means we can customise and deploy solutions quickly integrating with existing systems and practices delivering faster, cost-effective results.
Ensure value with ongoing accountability and optimisation. This can be an ongoing partnership where teams stay involved to monitor progress, optimise results, and ensure sustained performance.
Benefit from market insight and understanding. With many clients across core sectors, we understand the broad market challenges. Learning and expertise both in and out of sector.
With the largest portfolio of clients we have experience and expertise in your sector. We take learnings from other sectors with similar challenges to create the most effective solutions for you.
No. 1
➥ We're the largest FCA-regulated collections business in the UK
29%
➥ in reduction of cost to serve
22%
➥ increase in engagement with debt recovery
£5 billion
➥ How much we collect per year on behalf of our clients
These are just some of the ways we can help your organisation to benefit from human-centred collections, while reducing cost-to-serve
“Capita have proven themselves to be a highly professional supplier offering great flexibility and professionalism, you have enabled us to get the job done.”
