Decoding hybrid leadership: Elevating communication to strengthen connections We consider the essential skills of proactive communication and inclusive facilitation for hybrid leaders. Read more
Unlocking efficiencies for GP practices through digital transformation Find out how we’re helping to deliver practical and agile digital management solutions for GP practices Read more
Decoding hybrid leadership: Elevating communication to strengthen connections We consider the essential skills of proactive communication and inclusive facilitation for hybrid leaders. Read more
Unlocking efficiencies for GP practices through digital transformation Find out how we’re helping to deliver practical and agile digital management solutions for GP practices Read more
Capita expands partner collaboration with ServiceNow as Managed Service Provider Capita announces an expansion of the collaboration with ServiceNow to help drive productivity and efficiencies, deliver growth and improve offerings to clients.
Royal Navy Selborne partnership delivers eleven new Warship Bridge Simulators Capita-led consortium Team Fisher has partnered with Metaverse VR to deliver 11 new Warship Bridge Simulators.
Capita expands partner collaboration with ServiceNow as Managed Service Provider Capita announces an expansion of the collaboration with ServiceNow to help drive productivity and efficiencies, deliver growth and improve offerings to clients.
Royal Navy Selborne partnership delivers eleven new Warship Bridge Simulators Capita-led consortium Team Fisher has partnered with Metaverse VR to deliver 11 new Warship Bridge Simulators.
Capita expands partner collaboration with ServiceNow as Managed Service Provider Capita announces an expansion of the collaboration with ServiceNow to help drive productivity and efficiencies, deliver growth and improve offerings to clients.
Royal Navy Selborne partnership delivers eleven new Warship Bridge Simulators Capita-led consortium Team Fisher has partnered with Metaverse VR to deliver 11 new Warship Bridge Simulators.
Capita expands partner collaboration with ServiceNow as Managed Service Provider Capita announces an expansion of the collaboration with ServiceNow to help drive productivity and efficiencies, deliver growth and improve offerings to clients.
Royal Navy Selborne partnership delivers eleven new Warship Bridge Simulators Capita-led consortium Team Fisher has partnered with Metaverse VR to deliver 11 new Warship Bridge Simulators.
Get in touch with our customer experience experts Home Our expertise Get in touch with our customer experience experts Please complete your details below and we'll be in touch as soon as possible: Email First name Last name Company Job title Industry I consent to receiving marketing and sales communications from Capita and its subsidiaries Yes No I've read and agreed with Capita's privacy notice View the privacy notice CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Our related insights Telecoms, media & tech Utilities Water Business growth Collections Customer experience Navigating the future of CXM services: challenges and opportunities Capita We look at how you can set your business apart from competitors as you navigate the future of customer experience management services in 2024. 04/04/2024 4 Mins read Insight Central government Public services Automation Customer experience Digital & technology Transforming to a citizen-centric model with intelligent automation Piers Campbell This article looks at the opportunities for automation to transform public sector organisations into agile, efficient powerhouses. 15/02/2024 5 mins read Insight Insurance Retail Telecoms, media & tech Utilities Water Business growth Customer experience Why outsourcing is an essential part of successful customer experience strategy Gillian Chamberlain Gillian Chamberlain reports back from a panel session at the CCW Europe Summit where she discussed the importance of meeting business goals when outsourcing. 27/10/2023 4 mins read Insight Retail banking Artificial intelligence Business growth Customer experience Digital & technology Our thinking Can ‘affordability and finance first’ take the pressure off financing and leasing cars? Harish Naidu The motor finance and leasing market is moving towards a ‘finance first’ approach, determining affordability ahead of purchase. 21/07/2023 5 mins read Insight Utilities Water Business growth Customer experience Our thinking Water providers must build bridges with their customers Capita Water providers can go a long way to ensuring that we are all using our precious resource more responsibly. 13/07/2023 5 Mins read Insight Consumer electronics Telecoms, media & tech Travel & leisure Utilities Customer experience Our thinking Seven habits for elevated peak management Capita All businesses experience peaks and troughs in customer activity throughout the year. What makes the difference is how you handle these occasions. 05/07/2023 2 mins read Insight
Telecoms, media & tech Utilities Water Business growth Collections Customer experience Navigating the future of CXM services: challenges and opportunities Capita We look at how you can set your business apart from competitors as you navigate the future of customer experience management services in 2024. 04/04/2024 4 Mins read Insight
Central government Public services Automation Customer experience Digital & technology Transforming to a citizen-centric model with intelligent automation Piers Campbell This article looks at the opportunities for automation to transform public sector organisations into agile, efficient powerhouses. 15/02/2024 5 mins read Insight
Insurance Retail Telecoms, media & tech Utilities Water Business growth Customer experience Why outsourcing is an essential part of successful customer experience strategy Gillian Chamberlain Gillian Chamberlain reports back from a panel session at the CCW Europe Summit where she discussed the importance of meeting business goals when outsourcing. 27/10/2023 4 mins read Insight
Retail banking Artificial intelligence Business growth Customer experience Digital & technology Our thinking Can ‘affordability and finance first’ take the pressure off financing and leasing cars? Harish Naidu The motor finance and leasing market is moving towards a ‘finance first’ approach, determining affordability ahead of purchase. 21/07/2023 5 mins read Insight
Utilities Water Business growth Customer experience Our thinking Water providers must build bridges with their customers Capita Water providers can go a long way to ensuring that we are all using our precious resource more responsibly. 13/07/2023 5 Mins read Insight
Consumer electronics Telecoms, media & tech Travel & leisure Utilities Customer experience Our thinking Seven habits for elevated peak management Capita All businesses experience peaks and troughs in customer activity throughout the year. What makes the difference is how you handle these occasions. 05/07/2023 2 mins read Insight