Culture has been cited as the most significant barrier to digital effectiveness; yet when implemented purposefully, a digital culture can drive sustainable action and create tangible value for organisations.
However, research suggests that only 35% of leaders feel they are capable of leading in an increasingly digital world, and 27% of UK workers say that they lack the sufficient digital skills required for their job role.
This report explores how digital culture is defined, and considers the critical dimensions we believe play a fundamental role in establishing a thriving digital culture, such as digital leadership and mindset, accessibility, data and learning.
In a world shaped by geopolitical instability, economic pressure and environmental accountability, unmanaged travel spend isn’t just expensive, it’s exposed.
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Capita shares three lessons from scaling Agentic AI: build in governance, create visibility and orchestrate AI effectively to deliver value.
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We consider how organisations can improve how work flows through services, removing the friction that quietly absorbs capacity.
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Improve public sector productivity with better visibility, simpler workflows, automation and AI to release capacity and strengthen service delivery.
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