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In this paper, Jim Fox CISM and Neil E Wiles discuss the use of data analysis to improve training quality and efficiency, highlighting the strategic significance of data, its modern collection methods, and the maximisation of its utility.
The paper highlights the benefits of task synchronisation and resource optimisation in multi-role, multi-site training and emphasises the necessity of continuous improvement in data policies, standards, and architectures to enhance training and simulation. The paper also discusses the importance of linking training and operational data, managing persistent and human performance data, and exploiting physiological biometrics data.
Its conclusion suggests adopting common data standards, protocols, and architectures, and implementing clear policies and guidelines. While exploiting training and operational data can provide an operational advantage, it’s crucial to protect the rights and interests of military forces and stakeholders. This includes data minimisation, encryption, authentication, auditing, backup, governance, and education, along with the ethical use of data management and analytics.
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Stop chasing dashboards. Start running better services
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Capita celebrates standout success at the CCA Excellence Awards 2026
InsightsCapita celebrates standout success at the CCA Excellence Awards 2026
Capita’s contact centre business enjoyed a highly successful evening at the CCA Excellence Awards 2026
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Why trust matters more than technology
InsightsWhy trust matters more than technology
We look at why trust, not technology, now shapes AI adoption in public services and how responsible implementation can improve outcomes for citizens.
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Capita South Africa shows how to deliver great customer experience
InsightsCapita South Africa shows how to deliver great customer experience
This article shares CX lessons from Capita's South Africa teams about building CX that is human-first, regionally inclusive, and consistently high-performing.
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