Why trust matters more than technology
We look at why trust, not technology, now shapes AI adoption in public services and how responsible implementation can improve outcomes for citizens.
Read moreCapita is proud to support this episode of The Local Authority Podcast, where we explore how local authorities can lead the way in delivering sustainable, community-led energy solutions.
Hosted by Martin George, Deputy Editor of Local Government Chronicle, this episode features expert insights from:
Together, they discuss the critical role of local area energy planning, the importance of collaboration between the public sector and communities, and how innovative thinking and strategic partnerships can help achieve net zero ambitions.
Listen now to hear how Capita is working alongside the public sector to turn climate commitments into real-world impact ➥
Discover more about how we help empower organisations to provide energy-efficient places to live and work:
We look at why trust, not technology, now shapes AI adoption in public services and how responsible implementation can improve outcomes for citizens.
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This article shares CX lessons from Capita's South Africa teams about building CX that is human-first, regionally inclusive, and consistently high-performing.
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How public sector organisations can embed AI safely into live services, strengthening trust, governance and outcomes for citizens.
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