Close

Capita Web Assist CapitaWebAssist


Hello! I’m CapitaWebAssist, your AI Virtual Assistant.

Please ask me anything about Capita - our expertise and solutions, what it's like to work here, news or our latest thinking.

AI Transparency Notice

You are interacting with an artificial intelligence (AI) system. This system generates responses automatically based on your inputs and available data. The information provided may be incomplete or inaccurate and should not be relied upon without appropriate verification. If you require assistance from a human representative, please follow the relevant process or contact channel.

I’m sorry, I do not know the answer to your question. You may be able to find your answer at www.capita.com.

Potentially abusive, vulgar, or irreverent language detected. Please accept our apologies if this is an incorrect detection. Try asking again using different words.

CapitaWebAssist is powered by Black Sun Global

Access to the microphone has been blocked by your web browser.

You can configure your web browser to allow access to the microphone.

Share

Capita today announces that it is postponing its Capital Market Event, previously planned for 4th November, as the Group maintains its focus on improving the service delivery on the Civil Service Pension Scheme contract.

Alongside its regular trading update in December, Capita will provide a comprehensive update including detail on the Group’s new operational segments, following completion of the disposal of the private sector contact centre business.

We continue to make good operational progress with the Civil Service Pension Scheme contract. This includes the roll out of new features and further planned upgrades, such as the launch of the retirement modelling tool which is due to go live in the coming weeks.

Capita recognises further improvement in service is required and we are implementing further automation and strengthening governance including improved management information.

We are currently working, with the Cabinet Office, on a comprehensive recovery plan, focusing on improving member experience and delivering operational stability.


For more information, please contact:

Investor enquiries:
Helen Parris
Director of Investor Relations
Email: IRteam@capita.co.uk

Stephanie Little
Head of Investor Relations
Email: IRteam@capita.co.uk

Media enquiries
Email: media@capita.co.uk

About Capita plc
Capita is an AI-enabled business services partner. We work with organisations across the public and private sectors, helping them deliver better, more efficient services. Every day, millions of people rely on services we support across central and local government and regulated industries.

We combine technology, data and AI with the expertise and judgement of our people to help clients solve complex challenges and deliver better outcomes for the people and communities they serve.

Recent news

Woman smiling with tablet

Get in touch to see how we can transform your people capabilities