Date Published


Capita has been chosen by Crown Commercial Service (CCS) to manage a framework which will provide bespoke training services to public sector organisations and the Civil Service.

The new CCS Managed Learning Services framework agreement enables a range of organisations, including government departments, councils, NHS Trusts and the emergency services, to make savings on the cost of bespoke training and the development of staff.

Knowledgepool, which is part of Capita, will manage the framework. The framework specifies that more than half of the spend through the framework will be subcontracted through smaller, specialist training providers, helping to ensure that SMEs can benefit from working with the public sector. 

The framework brings the following benefits to public sector organisations:

  • Greater choice and flexibility to suit individual needs
  • Transparent pricing with a simple structure allowing public sector bodies to only pay for what they use, ensuring the best value for money
  • Bigger savings - building on the success of the previous framework, customers can expect further savings due to the new tiered pricing approach
  • A continuously developed catalogue of public sector commonly required courses.

Peter Lawson, Crown Commercial Services’ strategic category director, People Pillar, said: "This new framework enables the public sector to realise maximum commercial benefits while investing in developing the staff that deliver excellent services."

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