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When BBC TV Licensing had to communicate with over four million new customers we helped them to process incoming mail and payments in a scalable environment.
The world is changing, faster and perhaps more fundamentally than anyone could have imagined less than 12 short months ago.
To get a better understanding of building energy consumption, we engaged SMS plc to apply metering and data expertise for valuable energy management insights.
We supported the transformation of North Yorkshire Council, ensuring the smooth operation and growth of their shared services for planning and placemaking.
We recently participated in a panel at the National Planning Summit to discuss how we can support and improve the planning processes for local authorities.
The impact of Covid left an airline with a backlog of 60,000 complaints. Our consulting and automation capabilities resulted in a saving of 200 hours per week.
Capita Personal Independence Payment (PIP) is the assessment provider for the Department for Work and Pensions in England and Wales and for the Social Security Agency (SSA) in Northern Ireland, assessing over 200,000 PIP claimants every year.
Together with Transport for London (TfL) we're tackling transports' biggest challenges and enabling 34 million people around the UK to travel safely, efficiently and sustainably.
Our partnership with Severn Trent has given their customers a better experience and aided with debt collection.
We applied our experience in managing large, complex applications to process planning for Lancaster University’s solar farm through to formal determination.
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