When BBC TV Licensing had to communicate with over four million new customers we helped them to process incoming mail and payments in a scalable environment.

The world is changing, faster and perhaps more fundamentally than anyone could have imagined less than 12 short months ago.

To get a better understanding of building energy consumption, we engaged SMS plc to apply metering and data expertise for valuable energy management insights.

The impact of Covid left an airline with a backlog of 60,000 complaints. Our consulting and automation capabilities resulted in a saving of 200 hours per week.

We led an accelerated savings delivery programme for Studio Retail Limited, streamlining their procurement and supply chain function and revolutionising their performance, quality and cost savings

ScotRail needed to find cost-saving initiatives that could be delivered in a 12-month period, and turned to Capita for help.

Capita Personal Independence Payment (PIP) is the assessment provider for the Department for Work and Pensions in England and Wales and for the Social Security Agency (SSA) in Northern Ireland, assessing over 200,000 PIP claimants every year.

Together with Transport for London (TfL) we're tackling transports' biggest challenges and enabling 34 million people around the UK to travel safely, efficiently and sustainably.

Our partnership with Severn Trent has given their customers a better experience and aided with debt collection.

Despite the best efforts of local authorities to prevent them, emergency situations are part of life.