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When BBC TV Licensing had to communicate with over four million new customers we helped them to process incoming mail and payments in a scalable environment.

Case study

We provided an electronic document management solution for proofs of delivery (PODs) for a wholesale food service which could be accessed by authorised users at any time.

Case study

The benefits of automation for local authorities are clear: quicker, more efficient user experiences, and the ability to provide a better service using fewer resources.

Case study

We worked with the Metropolitan Police using our electronic monitoring services to track and locate people suspected of breaching their conditions of release.

Case study

Find out how we helped the Anglia Revenues Partnership to streamline the process for Universal Credit claimants to access Council Tax support.

Case study

To get a better understanding of building energy consumption, we engaged SMS plc to apply metering and data expertise for valuable energy management insights.

Case study

Chorley Council’s Revenues and Benefits team managed the 100% increase in Universal Credit (UC) by optimising the automation processes introduced with Capita.

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We supported the transformation of North Yorkshire Council, ensuring the smooth operation and growth of their shared services for planning and placemaking.

Case study

We recently participated in a panel at the National Planning Summit to discuss how we can support and improve the planning processes for local authorities.

Case study

We enabled the John Lewis Partnership to digitise and securely transfer 54,000 microfiche jackets containing some 1.2 million images.

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