We talk about our support of Project ReMake, the charitable entrepreneurship training programme which supports the rehabilitation of ex-offenders.

At first glance a grant may be viewed simply as money being given to those who deserve and need it. Yet grants are always so much more than this.

Private Finance initiative (PFI) contracts have been and will be with us for some considerable time but there’s an ever-increasing number of PFI contracts now set to expire.

We were excited to host the launch of an important research report in March that examined why there’s a divide between the access that disadvantaged students have to great teachers compared to those at more advantaged schools.

UK productivity has been highlighted as an economic weakness for over a decade. Yet, in response to the pandemic, businesses have shown that they can utilise technology to create entirely new ways of working.

One of the things that caught my eye in the Institute of Customer Services UK’s (UKSCI) most recent report on customer satisfaction was the suggestion that a growing number of customers are prepared to pay more for improved service.

Your customers are talking. They’re talking about what makes them happy and what makes them unhappy. Which of these applies to your organisation? With so much being said on social media every day across so many channels, separating the meaningful sounds from all the noise can seems impossible. But social listening makes it possible.

It may only be 2022, but in this decade the world is already proving to be a very different place to the decade before.

Teachers are the foundation of the education system; their work can transform a student’s performance, outcomes and chances in life.

Over the past five years apprenticeships have been transformed into a high-quality skills programme for learners and employers ensuring accessibility for all.