Hearing that we had achieved 98% overall satisfaction was probably the first time in my professional career where I have had an emotional response.

As declared by Dr Dominique Hes in 2017, there is quite simply “no sustainability without community engagement”. The topic of how organisations bring their staff and customers ’with them’ on cultural and transformative journeys is never far away.

Critical infrastructure in the UK has been severely tested by the current pandemic. As life changed in an instant for many our service industries had to respond.

Find out how we’re helping to deliver practical and agile digital management solutions for GP practices