Teachers are the foundation of the education system; their work can transform a student’s performance, outcomes and chances in life.

Over the past five years apprenticeships have been transformed into a high-quality skills programme for learners and employers ensuring accessibility for all.

At Capita, we understand the importance of empathy. We met with financial services leaders to explore how we can support vulnerable customers and create better outcomes.

Keeping teams motivated and productive in a disparate, more virtual working environment can be difficult. It requires great leaders who know how to boost morale and create a feeling of togetherness, no matter where their teams are based. When there’s a confident leader at the helm, teams can be more productive, happy, and conflict-free.

The metaverse could be a revolutionary development for media, telecoms and technology organisations who are looking for the retail and customer experience platform of the future.

Declining household income is accelerating churn, and as inflationary pressures hit consumers’ budgets, how can telecoms, media and technology providers keep their customers and attract more?

By focusing on seamlessly connecting the customer journey, we consider how the consumer electronics sector can succeed in the face of rising expectations.

Automating the KYC process, detecting fraud, and adapting for the frictionless customer experience of the future.

We can rise to the COVID-19 challenge if we focus on wellbeing and innovation, says Christine Chesworth, Head of HR Advisory at Capita.

We’re releasing our new research into the issues facing people in unmanageable debtin the midst of an economic crisis triggered by Covid-19, which is tipping many people into financial difficulty through no fault of their own.