Team Fisher, the Capita-led consortium including Raytheon UK, Elbit Systems UK, Fujitsu, the University of Lincoln and several smaller British suppliers, has today assumed responsibility for engineering and maintenance support of the Vanguard-class Nuclear Ship Control Trainer (FASNUSCOT) and the Role Performance Trainer (RPT).

Lenders who do more to use technology to improve customer experience are likely to gain a significant competitive edge over their rivals, according to a survey of mortgage brokers by Capita.

Customer Service Avatars and how they help boost conversational self-service.

Capita Document & information services today announces it has partnered with HP to offer customers a broader range of end-to end managed print solutions.

February saw the first of three scheduled ‘innovation open days’ in 2019. Guests from up and down the country attended, representing many of the UK’s top brands, from multiple industry sectors.

Capita has secured a contract to manage the Civil Service Pension Scheme (CSPS) for the Cabinet Office from Sept 2025 in a deal worth £239m over 10 years.

Capita has today announced the launch of its new assisted customer conversations solution that gives instant prompts and help to customer service advisors by analysing the customer’s voice using AI and in real time.

Camden and Islington NHS Foundation Trust (C&I) has selected Capita Managed Print Services, following a competitive process run under the NHS London Procurement Partnership (LPP) Clinical and Digital Information Systems framework, to provide state-of-the-art multifunction devices as part of a managed print service.

Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

As the rate of change increases, large established companies must be able to innovate at pace and scale, to keep one step ahead of start-ups and large technology companies that are moving into new sectors and markets.