A research project into ways to enhance public safety by tackling complexity and risk in taxi licensing applications has highlighted a significant need for a smarter digital solution to a ‘time-consuming, out-dated process’.

As part of the strategic partnership, Capita will leverage the platform internally and as a foundation for solutions they offer their government, financial services, healthcare, insurance, and utilities clients.

Capita has today signed a partnership deal with tech start-up, Distributed, a company that builds high performing digital development teams.

Capita has gone ‘multi cloud’ by entering into a partnership with HeleCloud, an Amazon Web Services (AWS) specialist, adding AWS managed services to its Microsoft Azure cloud services portfolio.

Capita has secured a five-year contract worth £560,000 with Westward Housing Group to deliver an integrated ‘multi-channel’ solution, simplifying its payment processes.

Dragonfly AI is one of six companies in the Capita Scaling Partner portfolio, having joined in August 2019. Today they release what has already proven, in beta, to be an invaluable tool for designers, creatives, and publishers of digital content.

Capita has launched Attendance Collection Tool (ACT), a cloud-based software solution, to help local education authorities (LEA) in the UK monitor school attendance of vulnerable children and provide appropriate support where required.

Capita has secured a five-year contract worth £527,000 to migrate Dumfries and Galloway Council’s financial management system from an on-premise system to a new managed cloud-based solution.

Capita has been identified as a Leader and/or Rising Star in the ISG Provider Lens™ Quadrant in ‘Contact Centre – Customer Experience Services 2020’.

Capita has been named as a customer experience management ‘market leader’ according to Everest Group’s Customer Experience Management (CXM) peak matrix research 2020.