Conversational AI is your first line of enquiry during disruptive events, delivering critical information to customers and easing the load from contact centres

We apply our deep heritage in customer experience and multi-industry expertise with our drive for innovation so your customers feel great about every touchpoint with you.

Software and specialist support services to help LEAs, schools and academies to run more efficiently and deliver better outcomes for children and young people.

From HR training to administrative services and expert HR advice, we’re supporting schools and academies to raise standards and deliver better outcomes.

Our advisory services, training and project delivery offer reassurance to schools, academies and trusts of meeting HR responsibilities while supporting staff.

From managing the payroll to statutory reporting and pensions administration, our expert services and shared portals free up resources and ensure compliance.

We're helping public sector organisations to shift customer interactions to an online channel – transforming customer responsiveness and experience.

Our team of digital customer management experts is helping local authorities shift customer interaction to more cost-effective, self-serve channels.

Our vast range of customer services for local authorities includes general enquiries, council switchboards, advice lines, complaints handling & one-stop-shops.

We help local authorities deliver end-to-end digital services that transform citizen experience and save resources both in customer service and the back office.