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Hearing that we had achieved 98% overall satisfaction was probably the first time in my professional career where I have had an emotional response.
Since 2013, the Data Communications Company (DCC), one of our subsidiaries within the Capita group, has been licensed by the UK government to build and manage the central network for smart metering across Britain.
Installing up to 27 smart meters a minute across the country, allowing homes and small businesses to monitor energy consumption.