So often, this crucial aspect of HR picks up employees once they’re already some time into their work for you – but actually the starting gun for employee engagement fires during the recruitment and onboarding phase of someone’s career.

Capita is helping organisations to improve their resilience though initiatives that build capacity and agility in technology, security, customer management and people aspects.

Never has it been true to say – never let a good crisis go to waste. Covid-19 has changed how we do things on an integral level.

Overcoming the blockers to major data transformation projects in areas such as justice and policing is associated with how data is managed, stored and accessed across systems & agencies.

Addressing workforce issues is vital to the digitisation of all public services

In our latest report we look a close look at the expectations and opportunities that are likely to be seen in the justice sector in the coming years.

We are currently in the midst of what is commonly referred to as the Fourth Industrial Revolution. This has seen a shift from the traditional engineered mechanical technologies of the 19th and early 20th centuries to digital technology and all the innovation this has engendered.

While many companies may have paid lip service to the issue of racism in 2020, the unconscious, and sometimes explicit, bias of racism runs deep.

When the anti-avoidance tax legislative reform – IR35 - rolls out to the private sector in April, employers of many contractors could be in a very difficult position.

In policing and intelligence, decision-making is fraught with risk. Simply put, making the wrong choice is not an option and getting it right first time is imperative.