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Capita has been identified as a Leader and/or Rising Star in the ISG Provider Lens™ Quadrant in ‘Contact Centre – Customer Experience Services 2020’.
Capita has been named as a customer experience management ‘market leader’ according to Everest Group’s Customer Experience Management (CXM) peak matrix research 2020.
Capita has secured a three-year contract with independent financial adviser network, In Partnership, to deliver a software solution to simplify compliance reporting and processes for its member firms.
DragonflyAI, the British predictive analytics platform which is backed by Capita, is delighted to announce today the completion of a £625,000 ($1m) seed funding round.
Digital platforms have become one of most powerful forces in global business. They support entire ecosystems, enabling rapid growth and huge profits for multiple participants.
We’re releasing our new research into the issues facing people in unmanageable debtin the midst of an economic crisis triggered by Covid-19, which is tipping many people into financial difficulty through no fault of their own.
New partnership sees Capita become a Finantix certified strategic implementation partner helping clients implement optimal solutions to improve client services and grow profitability.
The latest British Army recruitment advertising campaign targets the six in 10 people who do not think the Army is for them.
Capita plc today announces that its Digital Development Centre (DDC) has been assessed at Maturity Level 5 on the Capability Maturity Model® Integration (CMMI) for capabilities in the services and development categories.
Capita plc today announces that it has won a new £21.7m contract to run the Job Entry Targeted Support (JETS) programme in Scotland.