Since 2013, the Data Communications Company (DCC), one of our subsidiaries within the Capita group, has been licensed by the UK government to build and manage the central network for smart metering across Britain.

Our ResponsEye video streaming tool is helping registered gas engineers to fix boilers, cookers and other appliances more quickly, safely and efficiently by getting real-time advice from technical support teams.

Mobilising a resilient and responsive workforce in less than 2 weeks to ensure minimal disruption to customer services.

Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.

Software-defined LANs enable centralised, secure network management with proactive monitoring and fault diagnostics.

Our experienced team of actuarial, communication and data experts support with data rectification requirements as a result of the McCloud public sector judgement.

Choosing the right learning partner is key to ensuring that learning is always aligned with wider business outcomes, whilst building the right learning culture and behaviours associated with a learning organisation.

We apply our deep heritage in customer experience and multi-industry expertise with our drive for innovation so your customers feel great about every touchpoint with you.

Providing advanced online and telephony technology, powerful analytics and highly trained teams, we deliver results that will boost your bottom line.

Transforming customer experience across Europe with leading collections, end-to-end customer management, & sales services enabled by data, technology & people.