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Capita has been identified as a Leader and/or Rising Star in the ISG Provider Lens™ Quadrant in ‘Contact Centre – Customer Experience Services 2020’.

Capita has been named as a customer experience management ‘market leader’ according to Everest Group’s Customer Experience Management (CXM) peak matrix research 2020.

Capita has secured a three-year contract with independent financial adviser network, In Partnership, to deliver a software solution to simplify compliance reporting and processes for its member firms.

DragonflyAI, the British predictive analytics platform which is backed by Capita, is delighted to announce today the completion of a £625,000 ($1m) seed funding round.

This Armed Forces Week provides the perfect opportunity for Capita, as a partner to the UK Armed Forces, to say thank you for the invaluable work they do in keeping our country safe.

As part of our Armed Forces Week celebrations Corporal Sharon Black, a Reservist from the People Solutions Division, shares her story about her year-long deployment to Cyprus as part of a United Nations tour.

Capita plc today announces that its Digital Development Centre (DDC) has been assessed at Maturity Level 5 on the Capability Maturity Model® Integration (CMMI) for capabilities in the services and development categories.

Recruitment of British Army soldiers has been transformed following a re-set of Capita’s Recruiting Partnering Project (RPP) with the Army.

Capita Fire and Rescue has taken on delivery of fire and rescue services at four new sites through its Defence Fire and Rescue Project (DFRP) contract with the Ministry of Defence (MoD), in the latest in a series of key contract milestones.