Team Fisher, the Capita-led consortium including Raytheon UK, Elbit Systems UK, Fujitsu, the University of Lincoln and several smaller British suppliers, has started 2022 by meeting its latest milestone in its 12-year programme to transform and modernise the Royal Navy’s shore-based training across 16 sites.

Creating a simpler business well positioned for the future.

The training of Defence firefighters has been judged as ‘Outstanding’ by Ofsted, in the first inspection of the Defence Fire Training Unit (DFTU) following its move from RAF Manston to the Capita-owned Fire Service College (FSC) in Moreton-in-Marsh.

As digitisation and complex business problems continue to change the landscape of organisations, shared services providers need to find new ways to stay relevant and deliver what their clients and service users need, raising the bar with the creation of brilliant service experiences

During 2021, the Capita Institute is asking senior decision-makers critical questions relating to the state of their organisations as we emerge from the pandemic.

The ever-enduring search for new ways to increase productivity is challenging, but it’s crucial for freeing up human and financial resources so that organisations can focus on and succeed at what they do, as well as to grow.

An organisation’s sense of purpose is critical, not only to its strategy but also to its culture.

As the pace of change speeds up, the top predictor of success is your ability to innovate as fast as the changes in customer behavior and technology, and faster than your competitors.

To support improved customer experience, changes in society and increased remote working, organisations are layering more systems into their IT networks than ever before.

We’re delivering key recruitment, training and training transformation programmes across UK armed forces – the Army, Royal Navy and Royal Air Force.