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Automation
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Our automation solutions range from task mining and process re-engineering to unattended robotic process automation, and include advanced AI-enabled automation.

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We’re helping our clients work smarter, improve operational performance and enhance customer experience by introducing software robots to undertake high-volume, repetitive processes.

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We’re partnering with government to discover opportunities that realise better outcomes for citizens, businesses and communities. With expertise in private and public sectors.

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Software enabling local authorities to automate the assessment of new claims and updates 24/7, reducing the amount of manual processing and checking.

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We're helping public sector organisations to shift customer interactions to an online channel – transforming customer responsiveness and experience.

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Our team of digital customer management experts is helping local authorities shift customer interaction to more cost-effective, self-serve channels.

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We help local authorities deliver end-to-end digital services that transform citizen experience and save resources both in customer service and the back office.

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Our data driven insights are helping local authorities understand and predict behaviour to drive improvements to citizen experience and service delivery.

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Our people and technology are helping local authorities to give people fast, easy access to employment, housing, funding, community spaces and social services.

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We're helping our clients achieve better customer experience through our range of automation technologies.

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