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One of the things that caught my eye in the Institute of Customer Services UK’s (UKSCI) most recent report on customer satisfaction was the suggestion that a growing number of customers are prepared to pay more for improved service.
It may only be 2022, but in this decade the world is already proving to be a very different place to the decade before.
The metaverse could be a revolutionary development for media, telecoms and technology organisations who are looking for the retail and customer experience platform of the future.
St George’s Church of England Foundation School, based in Broadstairs, Kent, has signed a two year contract extension with Capita Managed IT Solutions.
Meet some of the amazing, dedicated SWAN customer service team trusted to deliver essential connectivity right across the Scottish public sector
Our solution is a quick, cost-effective, and sustainable way to print, post and email customer communications from any location, through the touch of a button.
The Northern Ireland Education Authority has extended its contract with Capita to provide ICT services for over 1,100 schools in Northern Ireland.
Capita’s work with Transport for London (TfL) to deliver the first publicly available 2G, 3G and 4G mobile service on the London Underground will launch to customers on Tuesday 17 March.
The experts at Capita SIMS have created a new app to help manage many of the data collection, reporting and updating requirements of the upcoming General Data Protection Regulations (GDPR).
Capita Document & information services today announces it has partnered with HP to offer customers a broader range of end-to end managed print solutions.