We scanned 55.2 million pages (350,000 files) of patient notes for Aintree University Hospital NHS Foundation Trust to help rationalise space and resources.

When a new Covid-19 testing programme was put in place, we supported with our print procurement expertise to manage the administration of the scheme.

In the next episode of our podcast series on the theme of the great opportunity our focus is on data and AI, and its application in the justice system.

While Covid has put the brakes on a lot of things – normal schooling, visiting family and friends, holidays and music festivals, commuting and meetings in the office, it has enabled and accelerated the uptake and development of a number of other trends.

Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.