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At first glance a grant may be viewed simply as money being given to those who deserve and need it. Yet grants are always so much more than this.
Transforming grant disbursement for administrators and citizens with a fully integrated platform that drives efficiency, transparency and usability.
One of the things that caught my eye in the Institute of Customer Services UK’s (UKSCI) most recent report on customer satisfaction was the suggestion that a growing number of customers are prepared to pay more for improved service.
The metaverse could be a revolutionary development for media, telecoms and technology organisations who are looking for the retail and customer experience platform of the future.
Meet some of the amazing, dedicated SWAN customer service team trusted to deliver essential connectivity right across the Scottish public sector
Anglia Revenues Partnership (ARP), which collects council tax and delivers housing benefit for seven local authorities across East Anglia, has been announced as the latest customer to sign up to Capita Software Services’ new automation software.
Capita announces it has secured an extension to its contract with Barnet Council to continue to deliver back-office services for the borough’s citizens.
Capita Local Public Services has been announced as the approved contract supplier to deliver out-of-hours call handling services to Ealing Council and a number of participating local authorities and arms-length management organisations (ALMOs) across London.
When BBC TV Licensing had to communicate with over four million new customers we helped them to process incoming mail and payments in a scalable environment.
We're helping our clients achieve better customer experience through our range of automation technologies.