Simon Freeman and Paul Abraham discuss the challenges that local government has faced during the Coronavirus pandemic and how creating partnerships across the private and third sectors is the key to future success.

Tortoise Media recently held a ThinkIn on how we can already see a landscape of economic and governmental uncertainty stretching ahead of us.

Simon Freeman and Chris Melia, Capita Local Public Services, discuss the challenges that local government has faced during the Coronavirus pandemic and how putting citizens at the heart of service design is the key to future success.

While Covid has put the brakes on a lot of things – normal schooling, visiting family and friends, holidays and music festivals, commuting and meetings in the office, it has enabled and accelerated the uptake and development of a number of other trends.

Think of an area of your life that isn’t touched in some respect by a digital component. Or think of any experience and remove all digital influences. What would your life look like?

Critical infrastructure in the UK has been severely tested by the current pandemic. As life changed in an instant for many our service industries had to respond.

Find out how our software is allowing the Peaks & Plains Trust to plan their compliance activity effectively, work more efficiently and make more informed decisions.

When Enfield Council were looking to improve the effectiveness of their emergency out of hours service, they turned to the Ealing Council and Capita out of hours partnership service.

Despite the best efforts of local authorities to prevent them, emergency situations are part of life.

Our expert out-of-hours team ensures emergency callers to London Borough of Barnet Council, including the most vulnerable citizens, get quick and reliable help, no matter when they need it.