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Our data analytics services sort through vast amounts of information to help companies boost brand loyalty, improve organisational structures and increase sales.
There’s a huge wealth of customer data contained within social media interactions. Our experts help to sort through this feedback to find genuine valuable insights.
It’s time to rethink how and why we move to cloud. Because for us, the cloud is a starting point, not a destination. So, whether you’re streamlining internally or expanding globally, we're here to help you adopt the cloud solutions to move your business forward.
Our vast range of customer services for local authorities includes general enquiries, council switchboards, advice lines, complaints handling & one-stop-shops.
We help financial services clients in retail banking, pensions, payments and mortgages transform customer experience in a complex, highly-regulated industry.
Thought leadership articles and webinars to help mortgage providers so they can support mortgage customers during some of their most important life moments.
With our flexible, expert customer service teams, we're supporting clients through their busiest times of the year, with extra resourcing, thorough planning, insight and smart technology.
We provide contact centre solutions for some of the biggest companies in the UK, from running entire contact centres to supporting existing teams at peak times
From general ledger, accounts payable & invoice approval, to e-procurement, budgeting & forecasting, our software helps you digitise processes & realise savings.
Developments around Open Banking bring exciting opportunities for the industry and consumers, but we must ensure they drive a step change in the customer experience, not just a technology change, writes Pete O’Connor, Managing Director of Capita Mortgage Software Solutions.
