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Towards the end of April, I had the pleasure of hosting a Teams call with Colm Greene, Channel Sales Director at Dell Technologies.
Ricky Alfred, Capita Customer Management’s Head of Responsible Business, reflects on the need to support vulnerable customers - and how organisations, customer service agents and Capita can all make a difference.
The Financial Services Compensation Scheme (FSCS) provides crucial protection to customers of failed financial services firms.
We provide contact centre solutions for some of the biggest companies in the UK, from running entire contact centres to supporting existing teams at peak times
Providing advanced online and telephony technology, powerful analytics and highly trained teams, we deliver results that will boost your bottom line.
Our approach to debt collection is built on empathy, steering customers to the right payment outcomes whilst helping maintain your reputation for great customer service.