What can legacy enterprises learn from the startup world? Are there any practical lessons that can help them reanimate, supercharge their growth, stay agile at scale?

Pete Budge, Managing Director of the Capita Scaling Partner Team, considers how the UK’s bold pension fund pledge is shaping investment.

We must resist the robots... Should we? There’s no question that the pandemic forced organisations to rapidly introduce new ways of working.

Digital continues to have a profound effect on the world. The way we live, the way we work and the way we relate to one another is changing faster than ever as a result of digital technologies, processes and capabilities.

Innovation isn’t working. At least, the old style of innovation isn’t. It can’t be – look at the number of established, iconic brands that have fallen foul of disruption over the past few years.

IoT ecosystems are underpinning more and more services across the UK. Before we look at cyber security in an IoT context, it’s worth recounting how we arrived in a connected world.

Capita's Wasif Afghan discusses six steps to unleash the true potential of cloud.

Mobilising a resilient and responsive workforce in less than 2 weeks to ensure minimal disruption to customer services.

Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.

We're helping O2 to improve and join up the self-service experience for their customers through an award-winning Visual IVR service.