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Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.
Pete Budge, Managing Director of the Capita Scaling Partner Team, considers how the UK’s bold pension fund pledge is shaping investment.
Capita has today announced the launch of its new assisted customer conversations solution that gives instant prompts and help to customer service advisors by analysing the customer’s voice using AI and in real time.
At Capita, we’re using the latest technology to make it easier for you to interact with customers, while saving money, time and improving your business outcomes.
Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars