Conversational AI is your first line of enquiry during disruptive events, delivering critical information to customers and easing the load from contact centres

We apply our deep heritage in customer experience and multi-industry expertise with our drive for innovation so your customers feel great about every touchpoint with you.

Our automation solutions range from task mining and process re-engineering to unattended robotic process automation, and include advanced AI-enabled automation.

The technology for a connected country is here. In fact, we’re already putting it to work across Scotland – in healthcare, education, local authorities and beyond. Watch the video to see how Capita is accelerating Scotland’s digital and climate ambitions to make a real difference to people’s lives.

We’re helping our clients work smarter, improve operational performance and enhance customer experience by introducing software robots to undertake high-volume, repetitive processes.

Software and specialist support services to help LEAs, schools and academies to run more efficiently and deliver better outcomes for children and young people.

Our advisory services, training and project delivery offer reassurance to schools, academies and trusts of meeting HR responsibilities while supporting staff.

From managing the payroll to statutory reporting and pensions administration, our expert services and shared portals free up resources and ensure compliance.

From virtual assessment centres to ensure the right leadership team to comprehensive training & development, we help you attract and retain the talent you need

From HR training to administrative services and expert HR advice, we ensure academies and multi-academy trusts (MATs) have the right support when they need it most.