Over the past two years, Covid-19 has been a massive burden for us all for a multitude of reasons. But it’s only now that we’re truly dealing with the shock that the pandemic has caused to the world economy and the harsh financial reality that we face.

Customer Service Avatars and how they help boost conversational self-service.

Capita has been selected by the Department for Education’s Standards and Testing Agency (STA) to manage the administration, processing and support for all primary school national curriculum assessment (NCA) tests in England.

Capita has been awarded a new contract to deliver a programme for culture change and promote flexible working practices in English schools.

When BBC TV Licensing had to communicate with over four million new customers we helped them to process incoming mail and payments in a scalable environment.

Wellbeing in the City – the learning tool developed for Samaritans by Brightwave, part of Capita – won gold in the External Learning Solution of the Year Category at the Learning and Performance Institute’s annual Learning Awards.

Capita has become the first business to be accredited by the Good Business Charter, a new initiative developed in partnership with the Confederation of British Industry and Trades Union Congress.

Capita has today secured Fair Tax Mark certification and joins the growing movement of responsible businesses who are proud to say what they pay with pride.

New research reveals 50% of recruitment leaders believe at least half of all skills gaps could be addressed by better use of data.

Recognising how the innovative use of technology is transforming teaching and learning and improving educational outcomes.