Simon Freeman and Chris Melia, Capita Local Public Services, discuss the challenges that local government has faced during the Coronavirus pandemic and how putting citizens at the heart of service design is the key to future success.

While Covid has put the brakes on a lot of things – normal schooling, visiting family and friends, holidays and music festivals, commuting and meetings in the office, it has enabled and accelerated the uptake and development of a number of other trends.

Think of an area of your life that isn’t touched in some respect by a digital component. Or think of any experience and remove all digital influences. What would your life look like?

Capita are supporting with the roll-out of Alcohol Monitoring - a new form of electronic tagging to rehabilitate people who’ve committed alcohol-driven crimes.

Find out how our software is allowing the Peaks & Plains Trust to plan their compliance activity effectively, work more efficiently and make more informed decisions.

Pensions can be complicated and there are many terms and conditions that customers and colleagues at pension providers need to get their heads around.

A community’s bright future has been celebrated by two colourful murals commissioned by North Shields charity Meadow Well Connected and sponsored by Capita.

The Financial Services Compensation Scheme (FSCS) provides crucial protection to customers of failed financial services firms.

If any of us were in any doubt about the importance of giving back to the people and communities around us, the Covid-19 pandemic has certainly brought it home.

We’re helping the Department for Work and Pensions (DWP) deal with a huge surge in calls to its Universal Credit helpline from vulnerable citizens during the Coronavirus pandemic.