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The technology for a connected country is here. In fact, we’re already putting it to work across Scotland – in healthcare, education, local authorities and beyond. Watch the video to see how Capita is accelerating Scotland’s digital and climate ambitions to make a real difference to people’s lives.
We’re partnering with government to discover opportunities that realise better outcomes for citizens, businesses and communities. With expertise in private and public sectors.
We're helping public sector organisations to shift customer interactions to an online channel – transforming customer responsiveness and experience.
Our team of digital customer management experts is helping local authorities shift customer interaction to more cost-effective, self-serve channels.
We help local authorities deliver end-to-end digital services that transform citizen experience and save resources both in customer service and the back office.
We’ll make sure your citizens get the help they need when phoning your council, housing association or other public service outside of normal working hours.
Our data driven insights are helping local authorities understand and predict behaviour to drive improvements to citizen experience and service delivery.
We use analytics to help you understand customer behaviours and unmet needs, supporting you to put people and processes in place to exceed expectations.
Our patient care management platform integrates with world class clinical content and patient education information for informed clinical decision-making.
Support informed patient interactions and improved wellness pathways with our powerful patient relationship management tools which automatically store assessment data to the electronic record.
