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Our collaboration tools help you improve productivity and customer experience, reduce costs and achieve a ‘work anywhere’ culture.

Service

A digital transformation programme of revenues services and enhanced use of enforcement measures by two district councils, supported by Capita Local Government, has helped result in millions of pounds in council tax being recouped.

News

Our FCA-regulated team provides short-, medium- and long-term actuarial resource, and an ongoing outsourced service for insurance and pensions providers.

Service

Successful businesses and economies are increasingly built on intangible or ‘knowledge assets’ rather than physical ones.

Insight

Capita has added an automation function to its benefits software, helping councils reduce claim processing times to less than two minutes - 20 times quicker than processing the same form manually.

News

We help you make the most of your resources with innovative new solutions to help you deliver high-performance public services.

Service

It’s that time of year again, when retailers slash their prices for Black Friday, as eager customers seek out the best deals ahead of Christmas.

Insight

Find out how Capita is optimising health records management and storage for Primary Care Support England (PCSE).

Case study

The effects of the pandemic will continue to be felt by subscription-based operations – especially as we now start the build-up to Christmas.

Insight

Getting through to someone who can help is causing financial services customers the most frustration, according to the latest Institute of Customer Service report.

Insight

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