From our gas safety inspectors to experienced customer service agents and the latest technology, we support the highest levels of public safety including the Gas Safe Register.

From our procurement diagnostic service & business case development, to strategic planning and contract reviews, we identify savings opportunities.

Our tailor-made solutions include strategic advisory services, accelerated tactical programmes and fully managed procurement services.

Our procurement delivery services include de-risked savings delivery, data analytics, contract & supplier relationship management, & resource augmentation.

Resources for social landlords, including information about our cloud-based housing management software to enable proactive management and maintenance.

From introducing automation to applying analytics to predict customer behaviour, we’re transforming telecoms, media and tech businesses from the inside out.

We look at how you can set your business apart from competitors as you navigate the future of customer experience management services in 2024.

The UK is set to spend over £9bn this year on PFI contracts – and a total of £48bn in the next five years. This level of spending will continue until we see the first peak in contracts expiring around 2030. Expiry will see assets worth £14bn (their original capital value) transferring back to public ownership.

Our approach to debt collection is built on empathy, steering customers to the right payment outcomes whilst helping maintain your reputation for great customer service.

Capita's report examines the importance of collections services given the current socioeconomic landscape and provides considerations in navigating it.