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Capita plc (‘Capita’) today announces it has secured a five-year agreement to deliver front-line customer support services for ScottishPower customers across the UK.

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At Capita, we understand the importance of empathy. We met with financial services leaders to explore how we can support vulnerable customers and create better outcomes.

Insight

The metaverse could be a revolutionary development for media, telecoms and technology organisations who are looking for the retail and customer experience platform of the future.

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Capita Pension Solutions and Intellica have extended their existing partnership to include data analysis for the forthcoming pensions dashboard. This follows the successful delivery of their market-leading data analysis solutions for pension schemes.

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Declining household income is accelerating churn, and as inflationary pressures hit consumers’ budgets, how can telecoms, media and technology providers keep their customers and attract more?

Insight

How to adopt a data-driven approach and embrace the power that robust data analytics can bring.

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Capita Experience appoints four new client partners to expand financial services offering

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Capita announces it has agreed to sell Pay360 Ltd to Access PaySuite in a deal that values Pay360 at £150m on a cash-free, debt-free basis.

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Stockton-on-Tees Borough Council has signed a contract with Capita One to improve integration between its computer systems and simplify data sharing across children’s services.

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