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Public safety
Customer communications & digital services
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From our gas safety inspectors to experienced customer service agents and the latest technology, we support the highest levels of public safety including the Gas Safe Register.

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We help financial services clients in retail banking, pensions, payments and mortgages transform customer experience in a complex, highly-regulated industry.

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Helping consumer electronics adapt to changing business models, whilst building customer loyalty and meeting consumer expectations with analytics and AI.

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At the heart of the travel and hospitality industry is great customer experience.

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We help telecoms clients to create frictionless, personalised customer experiences, upskilling teams and transforming operations for a new digital society.

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Delivering better outcomes in justice and policing means balancing the need to reduce crime and protect the vulnerable whilst keeping vital services running as efficiently and effectively as possible.

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Thought leadership articles and webinars to help mortgage providers so they can support mortgage customers during some of their most important life moments.

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Deliver a seamless, consistent and personalised customer experience by offering communications via your customers’ channel of choice.

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Leveraging our deep expertise in data, automation, AI, Cyber and human- centred design alongside our policing experience, we develop user friendly solutions that enhance daily business processes, complex investigations, intelligence operations and strategic leadership decision making.

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Through our work supporting electronic tagging, we help people to embrace sobriety and support the rehabilitation for ex-offenders. Find out how.

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