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Connecting legacy and disparate data to improve police productivity and performance
Having easy and secure access to trusted information is crucial for the delivery and advancement of police work. Investigations can become time-consuming and resource-intensive if access becomes constrained by information being stored in multiple formats and disparate systems and documents.
Our police information management services can digitise and centralise all your paper and disparate digital records. By applying relevant controls and leveraging artificial intelligence (AI), you can search, access and share large amounts of otherwise inaccessible information within your forces more efficiently and quickly. This means you can spend more time focusing on what matters most – solving crimes and supporting victims.
We’ve supported many public service organisations to connect their legacy and disparate data, including digitising four billion pieces of paper to enable their easy retrieval. We tailor our digital solutions to the needs of your organisation whilst ensuring that you’re always fully compliant with the Data Protection Act and all GDPR requirements.
Key statistics
55.2 million
pages scanned (circa 350,000 files) for an NHS Trust
12 million
medical records processed for 6,822 GP practices
150 million
images scanned annually for clients
1.2 million
images digitised and securely transferred from 54,000 microfiche jackets
Our latest report
Report on information management in policing: From back-office to business critical
Capita has sponsored an independent thematic report with Policing Insight, ‘From back office to business critical: Why information management should be a core policing function’.
The report meticulously explores the synergy between advanced technology and foundational data handling practices, emphasising the police role in GDPR compliance, improving productivity for police operations and delivering better outcomes for the public.
Why join us?
Expert insights on the latest trends, best practice and success stories featuring our information management solutions:
Key benefits
With decades of proven experience, we understand the challenges police forces face with communications and data management. We apply our expertise, tools, and processes to seamlessly connect your data and improve your operational performance:
Why choose Capita
From data management and storage to digitisation and data capture, our end-to-end information management services ensure your information is always secure in one place.
Video series: police forces and the challenges of information management
How can forces resolve information management challenges?
How forces can overcome their information management challenges and how quickly this can be achieved.
Watch the video ⬎
What effect is information management having on police forces?
We consider why forces have to hold records, what effect this has on operations and look at the solutions.
Watch the video ⬎
Meet our experts
Dave Tonks
Digital Transformation Consultant, Justice & Policing, Capita
Dave Tonks
Digital Transformation Consultant, Justice & Policing, Capita
Dave has extensive experience of operational policing, organisational remodelling and digital transformation. Prior to joining Capita, Dave served for 29 years in a wide range policing roles concluding his policing career as the operational lead for Police Scotland’s Digitally Enabled Policing Team with responsibility for designing and delivering their new national information management platform (COS).
Geoff Thompson
Client Relationship Partner – Policing, Capita
Geoff Thompson
Client Relationship Partner – Policing, Capita
Geoff has extensive experience of working in public sector, helping clients address their challenges and developing strong partnerships. Prior to joining Capita, Geoff was an account manager for over 10 years working within a wide range of public sector roles both nationally and including police forces in his native northeast. Geoff is managing the relationship and supplier collaboration for Capita across all UK police forces and brings an outcome led approach to his client base.




