Watch this free, insightful webinar with a panel discussion where we delve into the critical topic of organisational resilience.
In today’s rapidly evolving landscape, having the right skillset is essential for teams and divisions to thrive. This discussion explores how we can equip ourselves and our organisations to adapt, pivot, and succeed.
We’re not just talking about physical and mental well-being; we’re diving into the skills that empower our teams. How can we ensure our organisations remain resilient in the face of challenges?
Organisations are increasingly prioritising multi-skilling. However, only 21% are very or extremely effective at implementing it, according to the Society for Human Resource Management.
Steph Bright, Senior Consultant at Capita, Simon Gibson, Head of Talent at Center Parcs, and James Eynon, Senior Consultant at Capita discuss the following:
We consider how organisations can improve how work flows through services, removing the friction that quietly absorbs capacity.
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Improve public sector productivity with better visibility, simpler workflows, automation and AI to release capacity and strengthen service delivery.
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Automation can accelerate productivity, but only when it’s embedded within stable, well understood services, not introduced as a standalone initiative.
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Across public services, understanding what it costs to deliver a service end to end is one of the most important steps to sustained productivity improvement.
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