CX trends for 2026
In 2026, CX in the UK, Ireland, and Europe blends AI, personalisation, and trust, balancing automation with human empathy and meeting sector-specific needs.
Read moreWith the rise of new ways and places to work, including home and hybrid working, it’s an ideal time to reinvent the workplace, to create greater efficiencies and increase productivity. Our hybrid mail solution helps you achieve this by making it possible to print and fulfil letters, forms and statements from a home or office environment, without the need to physically print or post.
We securely automate your business processes, bringing you closer to your customers with personalised, relevant and purposeful communications, and ensuring increased security and accountability on outbound mail.
Hybrid Mail can reduce costs by over 60% in comparison to producing and dispatching in-house. Manual processing of letters costs an average of £1.25. Hybrid Mail produces and posts your mail for just 53p.
Installation of a print driver provides an easy touch-of-a-button solution. Releases staff resource from manual tasks of printing and stuffing envelopes.
Using business process automation, documents are printed and mailed, or emailed, dependent on customer preference.
Hybrid Mail can substantially reduce paper wastage and consolidate your mailings, thereby reducing transportation.
Mailings can be arranged and distributed by staff, no matter where they are working from.
Solution is hosted on secure servers with all print files encrypted to preserve integrity and security.
In 2026, CX in the UK, Ireland, and Europe blends AI, personalisation, and trust, balancing automation with human empathy and meeting sector-specific needs.
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