Close

CapitaWebAssist CapitaWebAssist


Hello! I’m CapitaWebAssist, your AI Virtual Assistant.

Please ask me anything about Capita - our expertise and solutions, what it's like to work here, news or our latest thinking.

I’m sorry, I do not know the answer to your question. You may be able to find your answer at www.capita.co.uk.

Potentially abusive, vulgar, or irreverent language detected. Please accept our apologies if this is an incorrect detection. Try asking again using different words.

CapitaWebAssist can make mistakes. The more specific your questions, the more accurate the responses are likely to be. Any important information should be separately verified.
CapitaWebAssist is powered by Black Sun Global

Access to the microphone has been blocked by your web browser.

You can configure your web browser to allow access to the microphone.

Transform procurement to support improvement initiatives and save costs

Our flexible procurement transformation programmes are designed to put you in the right position to reduce costs and improve the value you derive from suppliers and partners.

Our services – which include the option to create a self-funded programme - can be applied to any area including procurement strategy, structure, talent, process, policy and technology, either as a full transformation programme or focused on one specific area.

We incorporate the latest procurement best practice, applying our breadth of expertise gained from the diverse range of clients we serve.


Helping you achieve significant, sustainable results across operational areas

Supporting your strategic aims

Supporting your strategic aims

Our innovative commercial models help you accelerate your ambitions and business strategy in diverse areas, from talent development to organisation design, to technology and system optimisation.

De-risked programmes

De-risked programmes

We’re experienced in helping develop and provide a compelling business case, backed by clear ROI, so it de-risks any client or executive board concerns.

Procurement advisory services

Procurement advisory services

Although many clients don’t start with a procurement budget,  we help you achieve the required funding in short timeframes, using technology as a key enabler and providing delivery resources to accelerate procurement savings for re-investment.

Fast, measurable impact

Fast, measurable impact

We’re great believers in seeing results quickly as this helps us demonstrate our capability whilst building trust and stakeholders’ confidence. As an outcome-led organisation we’re continually focused on improving client experience.


Self-funding option to benefit the bottom line

We can combine our transformation and savings delivery services to create a self-funded programme that delivers net benefit to the bottom line and to improvement initiatives, including:



Our solutions

Organisational design & implementation

Organisational design & implementation

We review and work on your organisation's strategy to establish and agree a shared vision, with goals and objectives which include a detailed diagnostic of spend. Our teams complete a review and maturity assessment of your organisation’s structure, resulting in a detailed target operating model for a new service with key implementation milestones. These will include clear roles and responsibilities, governance and processes to guarantee successful performance.

Process & policy build

Process & policy build

We work with you to review your process and policy documentation, and update these in line with current regulations and best practice. We put effective and logical processes at the foundation of your procurement function to ensure legislative compliance and promote understanding across your organisation. We help you devise a procurement policy specific to your needs -rather than a generic policy - to enable all departments involved in procurement to be governed by the same...

Talent development & recruitment

Talent development & recruitment

Key to successful procurement transformation is a specialist, expert workforce who can advise and support stakeholders whilst continually striving for best practice and improving ways of working. We focus on the continuous development of your internal procurement professionals with upskilling, networking and market awareness. This not only helps the business, but also supports retention, minimising recruitment costs. If you need to benefit from...

Environmental, social & governance (ESG)

Environmental, social & governance (ESG)

Our environmental, social and governance (ESG) diagnostic supports clients to benchmark current maturity against key standards and develop realistic goals aligned to business objectives. We help you monitor ESG performance (including carbon reporting) with bespoke business intelligence (BI) tools and support you to deliver your ESG objectives via a wide range of procurement interventions, including smarter tendering and contracting...


Technology and system optimisation

We provide independent technology procurement advice, ensuring a neutral view throughout. Naturally – as leaders in the technology space – we’re also able to offer competitive technology pricing, but we pride ourselves on being unique in providing impartial guidance which is not influenced by our own solutions and partnerships.

Our procurement reach across multiple industries and sectors, including experience in running a high number of tenders across numerous clients every year, enables intelligent benchmarking. Our expert technology procurement services include, but are not limited to:

  • Digital procurement transformation
  • Procurement software & toolkits
  • Spend analytics & business intelligence
  • Online procurement methodology, tools and templates
  • Digital solution design and solution architecture
  • Procurement technology capability health check
  • Technology tendering services (S2C & P2P)
  • P2P project management
  • Source to contract solutions
  • Uniquely neutral advisory with regard to partner alignment
  • Technology PMO & programme management
meeting

Supporting a major financial client with the procurement of transformative technology

client

Capita recently led a global enterprise resource planning (ERP) procurement exercise for a leading and prestigious global financial brand. This comprised taking a concept idea through to helping our client to build a transformation business case whereby they would reduce their system applications from 39 applications to one leading solution.

Our experienced technology consultants developed and delivered the market request for information and request for proposal (RFI and RFP). We achieved this by integrating every element of the process, including the stakeholders, the panel selection, the contract award and the system integration partner. We also led the implementation of the selected integrated global solution for the organisation’s finance, HR & procurement functions. 

We’re proud to have received a Chartered Institute of Purchasing and Supply (CIPS) award for the quality of our programme delivery and the outcomes achieved for our client.


Related services

Procurement services & industry expertise

Procurement services & industry expertise

Our flexible solutions reflect the breadth and depth of our industry- & procurement expertise, from strategic advice to managed procurement services.

Procurement delivery services

Procurement delivery services

Our services include de-risked savings delivery, data analytics, contract & supplier relationship management, & resource augmentation.

Procurement advisory services

Procurement advisory services

From procurement diagnostic service & business case development to strategic planning & contract reviews, we identify savings opportunities.


customer experience 2

Speak to our procurement transformation experts