We’re a consulting, transformation and digital services business, delivering innovative solutions to transform and simplify the links between businesses and customers, and governments and citizens. We offer unparalleled breadth and depth of expertise across each of the industries we support – find out more by selecting your industry below.
Capita experts share their opinion and insight on new ideas, approaches, technology and topics related to our business and markets.
Data and analytics
Digital
Government
Public safety
Our thinking
Working in partnership with police officers to support victims of domestic violence
Police officers can support victims better when they‘re able to access vital information, including historical case history, at the scene of an incident.
4 Min reads
Cyber security
Technology
Telecoms
Our thinking
Everything you need to know about the new telecoms regulations and cybercrime
The UK Government has initiated new telecoms security regulations, reflecting that the threat of cybercrime is as strong now as it has ever been.
6 Mins read
Utilities
Our thinking
Water efficiency: saving water, money and the environment
In a changing climate, the threat of extreme weather events is a growing concern that requires robust solutions and puts pressure on utilities to improve water efficiency.
2 Min reads
Customer experience
Retail
Technology
Our thinking
Are we seeing a return to renting for consumer electronics?
The current economic pressures along with a decreasing feature gap could mean that consumers are ready to embrace a subscription model for electronic goods.
4 Min reads
Further education
Future of learning
Our thinking
An apprenticeship programme changed my career - a learner’s view
Apprenticeship programmes use the latest technology and educational techniques to help learners succeed within some of the biggest organisations in the UK.
4 Mins read
Retail
Augmented reality
Customer experience
Data and analytics
Digital & technology
Retail
Our thinking
Shoppers value the retail industry more than ever
Today’s consumers are experiencing a renewed appreciation of the value of retail, as well as the importance that shopping brings to their quality of life.
3 Mins Read
Every day we’re helping our clients transform and simplify services with innovative solutions. Here are some practical examples of how we’re delivering these solutions and the difference they make.
Find out what's happening around Capita.
Local government
Public services
Automation
Customer experience
Digital
Government
Local government
Software
Technology
Newsroom
Capita secures extension to Barnet Council contract
Capita announces it has secured an extension to its contract with Barnet Council to continue to deliver back-office services for the borough’s citizens.
3 Min reads
Automation
Customer experience
Newsroom
Capita agrees to sell payments processing business Pay360
Capita announces it has agreed to sell Pay360 Ltd to Access PaySuite in a deal that values Pay360 at £150m on a cash-free, debt-free basis.
5 Min reads
Responsible business
Company news
Capita launches first employee leadership council
Capita plc (Capita) has launched the business’ first employee leadership council. The council comprises 11 individuals, drawn from different parts of Capita, who have been identified as potential future leaders within the organisation.
3 Min reads
Central government
Defence
Responsible business
Social value
Company news
Capita joins forces with social impact firm to help military fill veterans digital skill gap
Capita joins forces with social impact firm to help military veterans fill UK’s chronic digital skills gap
2 mins
Retail banking
Data and analytics
Digital & technology
Company news
Motor finance industry ripe for disruption akin to revolution in electric car ownership - new white paper
Motor finance industry ripe for disruption - new white paper
Responsible business
Company news
Fera Science launches £1m Laboratory
Fera Science launches £1m Laboratory for Insect Bioconversion at York base
3 mins